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    HR Business Intelligence Automation for Global Performance Management

    • Practice
    Data Platform Data Visualization Data Management
    • Team

    1 Business Analyst
    1 Essbase expert

    • Technical environment
    300+
    automated KPIs
    100+
    active business users
    20+
    operational units covered
    CHALLENGES
    Our client, an Emirati airport services provider operating across five continents (ground handling, cargo, travel services and airline catering), was facing several challenges in managing and monitoring HR performance:
    • Employee performance analyses lacked objectivity and consistency
    • Heavy reliance on manual, time-consuming processes prone to errors
    • Limited process security and maintainability
    • Use of non-standard workarounds
    • Low engagement from key business users in reporting activities
    SOLUTION
    To address these challenges, we implemented a comprehensive Business Intelligence solution including:
    • Automated Key Performance Indicators (KPIs) covering all employees and operational activities
    • A strategic scorecard enabling structured performance monitoring
    • Pre-calculated scores with built-in actual vs. target analysis
    • Top-down and bottom-up analytical capabilities for deeper insights
    • A unified enterprise data platform combined with dedicated input interfaces to foster business user adoption.
    BENEFITS
    • More than 100 business users across 20 divisions and Business Units now rely on the solution
    • Over 350 automated KPIs are used to support HR performance management
    • Data processing is faster, more secure and fully automated
    • Management and operational teams benefit from greater transparency and reliable decision-making insights
    • Business users can independently create KPIs, adjust parameters and design customized dashboards within a controlled environment.